Spring 2009
Classes meet Tuesdays and Thursdays, 6:00 - 9:00 pmFebruary 3 - June 4, 2009
Location: TBA
Program Fee: $1,395
Program Overview
UNC Charlotte’s Medical Office Administration Specialist Certificate Program offers an in-depth introduction to the field, and will equip students with the necessary entry-level skills to pursue a new career, re-enter the workforce, or freshen current skills. The fifteen-week program consisting of 88 clock hours of instruction is offered during the evening to accommodate working adults.
According to the 2004-2005 Occupational Outlook Handbook, medical records and health information technicians are among the 10 fastest-growing occupations in the U.S. The United States Department of Labor also recognizes that the occupation group; healthcare support, is projected to be in the top ten of growing occupational groups in the US. This projection extends through 2012. Occupations found within the healthcare support group include medical transcription, medical coding, and medical office administration. These topics, among others, are key components of the Medical Office Administration Specialist Certificate Program.
Course work will include medical terminology; office management; medical coding; billing and insurance; medical transcription; computer applications, and medical office administration and procedures. Students will learn administrative and support functions and develop skills applicable in medical environments.
Upon completion of the program, students will:
- Be able to perform numerous front office procedures and functions within a medical office
- Be knowledgeable of medical coding, billing, and completing insurance forms
- Be trained to effectively input patient information, run office reports, and process insurance claims
- Be proficient in a number of skills such as effective communication skills, organizational skills, and the ability to operate various office equipment
- Be able to perform medical transcription tasks
- Understand medical record administration and documentation
This is an intensive, but comprehensive, program. Many students are unable to take two years to change professions. Many are looking to advance in their current positions, and a two-year program is simply not an option. UNC Charlotte's Medical Office Specialist Certificate Program is designed to provide students with the skills necessary to function at a high level within a medical office environment.
Employment opportunities are available in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare-related organizations.
A high school diploma (or equivalent) is required for entry into the Medical Office Administration Specialist Certificate Program. Participants are expected to have basic computer knowledge and skills.
Classes in the Medical Office Administration Specialist certificate program meet on Tuesday and Thursday evenings from 6:00 p.m. until 9:00 p.m.
Class location information will be posted as soon as it is available. Additional information on the room location and on parking will be included in the confirmation packet mailed to all registered participants.
The certificate program consists of five segments totaling 88 contact hours that includes the following curriculum topics:
Medical Terminology (22 hours)
Medical Coding / Billing / Insurance (22 hours)
Medical Office Transcription/Medical Record Administration and Documentation (16.5 hours)
Computer Applications (16.5 hours)
Medical Office Administration / Procedures (11 hours)
Class Schedule
February 3, 5, 10, 12, 17, 19, 24, 26 (Medical Terminology)
March 3, 5, 10, 12, 17, 19, 24, 26 (Medical Coding / Billing / Insurance)
April 7, 9, 14, 16, 21, 23 (Medical Transcription / Medical Record Administration and Documentation)
May 5, 7, 12, 14, 19, 21 (Computer Applications)
May 26, 28, June 2, 4 (Medical Office Procedures)
March 31, April 2 (No Class - Break)
April 28, 30 (No Class - Break)
UNC Charlotte’s Medical Office Administration Specialist Certificate Program is an exam and attendance based program. In order to receive a certificate, participants must have attended 70% of all instructional clock hours and must attend 70% of each individual course segment. In addition, students must earn a grade of 70% or above on all exams that are administered as part of the program.
Participants who attend 100% of the instructional clock hours will be awarded 8.8 Continuing Education Units (CEUs). The CEUs awarded will be adjusted for those who do not attend all 88 clock hours of instruction.
Program Instructors
Instructors are drawn from a carefully selected pool of qualified practitioners and field experts from the Charlotte region.
Comments From Past Participants
“All instructors were great, very educational program.”
Program Participant
Spring, 2008
“Thank you for the opportunity!”
Program Participant
Spring, 2008
“The program was very well organized.”
Program Participant
Spring, 2008
"We had a very nice group of classmates who wanted to learn – very stimulating experience!"
Program Participant
Spring, 2008
“Thanks, great job! I really feel this program was a great asset to my healthcare career.”
Program Participant
Spring, 2007
“I am so glad this program was offered! I loved it and would recommend this program to others.”
Program Participant
Spring, 2007
“Instructors were excellent – extremely knowledgeable.”
Program Participant
Spring, 2007
“All instructors were very knowledgeable and presented the information with excellent literacy, therefore I gained so much information to help prepare me for a medical office position.”
Program Participant
Spring, 2007
“Instructors brought lots of “real world” experiences and had good knowledge of the subject matter.”
Program Participant
Fall, 2006
“I enjoyed the class, and the instructors were great.”
Program Participant
Fall, 2006
“I really enjoyed this experience. I met great instructors and great fellow students. I would recommend this program to others.”
Program Participant
Fall, 2006
“I greatly valued the instructor’s accessibility and willingness to help and share from their personal expertise and experience in the healthcare environment. Their first-hand knowledge of the procedures and policies most often found in a hospital or physician’s office and their ability to give us current, updated information greatly enhanced the program.”
Program Participant
Spring, 2006
“The time frame was excellent. Being a working mother of three, it’s hard trying to go to school full time for one or two years. I am grateful to UNC Charlotte for offering this certificate program.”
Program Participant
Spring, 2006
Registration Fee / Payment Options
Fee
The cost of the entire UNC Charlotte Medical Office Administration Specialist certificate program will be $1,395 and includes instruction, materials, parking permit, refreshments on designated nights, certificate upon completion, and documentation of the CEUs earned.
Note: An individual may be able to claim a tax deduction or a tax credit for the cost of attending this continuing education program. Please consult your tax advisor to see if you would meet the regulations that apply to tax deductions and tax credits.
Registrants may pay the entire $1,395 fee in full at the time of registration or they may choose to participate in a multi-payment plan.
Under the multi-payment plan, a participant must remit an initial payment (Payment #1) of $395 at the time he or she registers for the program in order to reserve a seat in the program. UNC Charlotte will then send the registrant a Payment Plan Agreement Form, which outlines payment amounts and due dates, as well as key refund/cancellation deadlines. Payment reminders will be sent out to those using the payment plan approximately two weeks before the next payment is due.
Additional payments will be due as follows:
- Payment #2. Amount Due: $500. Due Date: December 22, 2008 (received no later than 5:00 p.m.)
- Payment #3. Amount Due: $500. Due Date: January 20, 2009 received no later than 5:00 p.m.)
- Total amount paid in three separate payments: $1,395
Anyone who registers on or after the Payment #2 due date will pay the total of the first two payments upon registration, with the final balance due according to the posted dates. The Payment Plan will no longer be offered on or after the Payment # 3 due date. At that point, all registrations will be taken at the full registration fee, as long as there is space available in the class.
We will cancel the registration of individuals who fail to meet the payment deadlines under the multi-payment plan. Those people will forfeit their seats in the program. UNC Charlotte will refund any money we have received to that point.
Registrants choosing the "multi-payment plan" will be subject to the same cancellation/refund policy as participants paying the entire $1,395 fee at the time of registration. Under the terms of this policy:
- Registrants withdrawing from the program/canceling their registration prior to 5:00 p.m. on January 20, 2009 will receive a full refund of any money they have paid.
- Registrants withdrawing from the program/canceling their registration between 5:00 p.m. on January 20, 2009 and 5:00 p.m. on January 30, 2009 will receive a refund of any money they have paid minus a $250 late-cancellation charge.
- Registrants withdrawing from the program/canceling their registration after 5:00 p.m. on January 30, 2009 will not receive a refund of any money they have paid. An individual who must withdraw or cancel his or her registration, and is not entitled to a refund and owes the entire registration fee, may send a qualified substitute in his or her place, provided the substitute is identified to UNC Charlotte prior to the start of the program.
Reservation of Rights
UNC Charlotte reserves the right to substitute instructors, change the day a program meets, change the location of a program, or cancel programs due to insufficient enrollment or unforeseen events. If UNC Charlotte must cancel a program, participants will be given a full refund of the registration fee. The University is not responsible for non-refundable plane fares, hotel and car deposits, or any other expenses incurred by registrants in programs.
For questions, comments, or concerns about our refund and cancellation policies, or other matters related to this program, please contact UNC Charlotte Continuing Education by calling 704-687-8900 or by emailing CEregistration@uncc.edu.
Registration Options
We encourage you to register at least two weeks prior to each course. If you are registering after this, please call 704-687-8900 to inquire about availability of space.
- Online Registration with MasterCard, Diners Club, Visa, or American Express
- Full Payment
- Deposit Only (will be sent multi-payment plan)
- Telephone with Master Card, Diners Club, Visa, American Express or company purchase order: 704-687-8900
- Fax completed registration form (pdf) with MasterCard/Diners Club/Visa/American Express information or company purchase order number to: 704-687-8691
- Mail completed registration form (pdf) and include payment (make checks payable to UNC Charlotte Continuing Education), credit card or purchase order information to:
The UNC Charlotte Ben Craig Center
Office of Continuing Education
8701 Mallard Creek Rd., Suite 200
Charlotte, NC 28262
Confirmation
The program fee is payable in advance. Registration is not complete and will not be confirmed until we receive full payment, a deposit and signed multi-payment plan, or company billing information, which will be acknowledged with a receipt, confirmation letter, map and parking information.
Accessibility
Reasonable and appropriate accommodations will be made available upon request for persons with disabilities. Accommodation requests must be specifically relayed at least two weeks prior to the start of the program. You must notify both the Office of Continuing Education and the UNC Charlotte Office of Disability Services with accommodation requests.
Continuing Education Contact: The Registration Center
Email: ceregistration@uncc.edu
Phone: 704-687-8900
Disability Services Contact: Kristin Kolin
Email: kjkolin@uncc.edu
Phone: 704-687-3136
When calling the Office of Disability Services, please indicate the continuing education course you are taking.
Equality of Opportunity
The University of North Carolina at Charlotte is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, age, sexual orientation, or disability.
Program & Registration Questions
For Program Specific Questions:
Please email moas@uncc.edu or call 704-687-8925.
For Registration Questions:
Please call the Registration Center at 704-687-8900 or 1-877-741-0134 from 8:30 a.m. to 4:30 p.m., or email CEregistration@uncc.edu.
704-687-8900 or send us an email.
The Office of Continuing Education is a part of
Continuing Education, Extension & Summer Programs
The University of North Carolina at Charlotte
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